Emergency Medical Service – Ambulance and Billing Information

The Jackson Township Fire Department provides ambulance response and transportation, and mutual aid areas (EMS Services). Ambulances are staffed with at least one State of Indiana Licensed Paramedic as well as another State of Indiana Licensed Paramedic or Certified EMT to provide Advanced Life Support services when needed.

When 9-1-1 is contacted and an ambulance is dispatched, the ambulance crew will offer evaluation, treatment, and/or transport to the person(s) on the scene of the incident. People who are alert and oriented may refuse these services. Simply responding and arriving on scene after a 9-1-1 call does not generate a bill for EMS services. Charges apply when certain medications, treatments, and/or transportation to an Emergency Department occur.

Listed below are some situations where a patient was not transported to the hospital but still may receive an invoice for ambulance services:

• Patient received medications/treatments on scene but was not transported.
• Patient who suffers a cardiac arrest and is “pronounced” on scene, with or without resuscitation attempted.
• Any patient who receives an assessment where disposable supplies are used.

Patients are generally transported to their hospital of choice. However, many factors weigh into this decision. When a person is transported (or receives specific on-scene care that necessitates the generation of a bill) by ambulance to a hospital, the Jackson Township Fire Department will invoice the patient/guardian for the evaluation, treatment, and/or transportation to the hospital. Jackson Township of Hamilton County, utilizes Med-Bill Corporation for EMS Billing Services.

8646 Castle Park Dr.  •  Indianapolis, IN 46256
Phone: 317-849-6628 ext 1  •  Toll-Free: 1-877-849-6628 ext. 1  •  Fax: 317-849-6632
General Email:

To make a payment via Credit Card, Debit Card, HSA Card, or E-Check:
https://govpaynow.com/gps/user/cyg/plc/a0052x (fees may apply)

To make a payment via paper check:
Med-Bill – Jackson Township 
PO BOX 502250
INDIANAPOLIS, IN 46250-7250

To provide insurance information:
https://www.getmedbill.com/update-insurance

To request a copy of medical records, you will need to supply Med-Bill with the following information:

• Provide one piece of photo identification
• Provide the Patient Name, Date of Service, Account Number, and Address
• E-mail:
• For Assistance Call: 317-849-6628 ext. 3

Collections

Suppose you have an outstanding medical bill that has been processed for collections. In such a case, you have specific consumer rights and several options to address the debt, including disputing the bill or negotiating a lower payment. In July 2025, a federal court vacated a rule that would have banned medical debt from credit reports. Currently, unpaid medical debt of over $500 will still be reported in Indiana.

Financial Assistance Resources

If you believe you may qualify for a hardship consideration of your ambulance services bill, please get in touch with the Med-Bill billing company before your account is placed in collections. They will provide you with the necessary information to apply for hardship consideration.